Privacy Policy
We value your privacy and are responsible for securing your personal information. We will not share information about our customers with third parties unless it is necessary to provide a service to you, such as arranging for a product to be sent to you, conducting credit and other security checks, or conducting customer research and profiling, or unless we have your specific consent. Please read our privacy policy for more information.
Collection of Information
We may collect or access some of your information when you complete a transaction with us, register for an account, or sign up for our newsletter using our services, such as your title and name, e-mail address, billing & delivery address, contact number, credit/ debit card / payment details (we only ask for these when you place an order, and do not retain the details), and product information. Without your consent, we would not trade your name, address, e-mail address, credit card information, or other personal information to any third party (other than partners from whom you may have linked to our site).
Purpose of Collecting Information
On this site, we gather information from you in a variety of ways. One of the reasons we collect personal information from you is to offer you with a more convenient, relevant, and personalised experience. For instance, we can use your personal information to:
1. Make it easy for you to use the website by avoiding having to input information multiple times.
2. Sending you marketing materials, such as advertising and messages regarding our goods, special offers, discounts, events, and service.
3. Assist you in rapidly locating information, goods, and services.
4. Supporting the delivery of the services, preventing or addressing service faults, safety or technical issues, analysing and monitoring use, trends, and other activities, and responding to your requests.
What is a Cookie?
A cookie is a piece of information that your web page saves on your computer's hard disc and uses to monitor your movements through websites. Most sites are configured to accept cookies by default, but you can change your browser's settings to avoid automatic acceptance if you prefer. Our site using cookies to keep track of how frequently you visit our website, the items of your shopping cart, previous purchases, and to offer material customized to your interests, allowing us to improve our service for the benefit of our customers.
Security Protection
We may use the personal information you submit to undertake necessary anti-fraud checks. Personal information provided by you may be shared to a credit reference or fraud prevention organisation, which may retain a record of it. This is simply done to authenticate your identification; no credit check is completed, and your credit rating is not affected.
Data Disclosure
We may disclose your personal details to any of the companies in our group. We may also provide your personal information to the following third parties:
1. Third parties who process data on our behalf, such as delivery companies, credit card processing companies, payment service client(s), email service provider(s), and other third parties who are required to fulfil an order placed through the services, as well as those who are involved in our marketing and business development efforts. Your personal information cannot be used for promotional reasons by these third parties.
2. Service providers who help consumers better understand how they use the services and how they may improve their experience. These parties will have access to information such as device, analytics, and use statistics (which is not often considered personal information).
3. Security, legal compliance, and fraud prevention are all priorities. We will share your information as possible to satisfy with any applicable law, regulation, legal process, or governmental request, as determined by us in our sole discretion. We may also disclose your information if we need to investigate, prevent, or assist with criminal activity, such as suspected fraud, or if the law requires it. We may also disclose your information to defend our, the services', or any other person's or party's rights, property, lives, health, security, or safety.
Policy Updates
We'll continue to assess our policy considering new technology, business practises, and data protection regulations, and adjust as needed. Please visit this page for changes on a regular basis.
Acknowledgement
You agree and consent to the practises stated in this Privacy Policy and the Terms and Conditions by visiting https://www.volereo.com/
Third-Party Payment Gateway References
For further reference you may go to https://www.ipay88.com/privacy-policy/ and https://www.paypal.com/my/webapps/mpp/paypal-safety-and-security
Contact Us
Company Name: Juwelen Design
SSM Number: 201503308575(002485581-X)
Address: Sphere Damansara, Jalan PJU 10/9, Prima Damansara, 47830 Petaling Jaya, Selangor.
Email: sales@volereo.com
Contact No: 018-3912338